Pay
- $27 – $33 an hour
Job type
- Full-time
Shift and schedule
- 8 hour shift
- Day shift
- Monday to Friday
Location
3037 Independence Drive, Livermore, CA 94551
Work Location: Hybrid remote in Livermore, CA 94551
Responsibilities:
- Reviews and monitors accounts receivable daily including follow-up calls and online claim status
- Process payments and refunds as needed
- Processes rejected/denied claims and files appeals or reconsiderations as required
- Identifies payer trends and effectively communicates to management
- Makes outbound collection calls in a professional manner.
- Assists in developing insurance company-specific billing protocols.
- Recommends new approaches, policies, and procedures to influence continuous improvements
- Reviews accounts for bad debt adjustment
- Organizes and prioritizes daily work to ensure all responsibilities are kept current.
- Trains staff as needed or requested
- Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to customer service standards.
- Maintains strict adherence to company policies and confidentiality agreements.
- Maintains courteous and effective interactions with colleagues and management.
- Performs other duties as directed or assigned to meet the needs of the department.
Experience:
- Medical billing AR experience (professional and/or DME preferred)
- Comprehensive knowledge of all aspects of the revenue cycle
- Understands and follows HIPAA guidelines to ensure patient privacy
- Ability to communicate with clinical and non-clinical personnel.
- Extremely strong computer skills and ability to adapt quickly to new applications
- Attention to detail
- Ability to follow documented instructions
- Good organizational skills and the ability to multitask
- Strong problem-solving abilities and analytical skills
- Accurate typing skills with a minimum of 45 WPM
- Proficient with a 10-digit keypad
Educational Requirements:
- High school diploma or GED
- Post-high school work related to the medical field preferred
- 1 year of medical billing and collections experience preferred
- Relevant healthcare industry experience (medical records, registration, physician office, home health care, etc.) preferred.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization’s facilities.
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
To Apply: Submit your resume and a cover letter to hr@acticarehealth.com, including the job title of the position in your application.